Salesforce Field Service Office Hours

Dispatcher Console (Series), August 2020

Video 1: An overview presentation of the Dispatcher Console. The presentation can be found in the Partner Community Field Service Experts group: https://partners.salesforce.com/0D54V00004y1dLf

Video 2: Deep dive into Dispatch Console settings and customizations for Dispatcher experience. The presentation can be found on the Trailblazer Community: https://trailhead.salesforce.com/trailblazer-community/feed/0D54S000006DT6H

Video 3: Deep dive into territory architecture and modeling options, limitations, and performance best practices.