Improving Field Service (Scheduling) Performance, December 2021
In this 60 minute video you're guaranteed to learn a ton, ranging from:
- Why performance in Field Service is so important, in particular
- Apex vs. Database Work Rules, and how to use them to your advantage and most effectively
- Best practices for customization and automation
- Optimizing your Apex debugging statements and decreasing CPU time by using a custom setting
- Appointment slot best practices
- Removing (irrelevant) Service Objectives to improve performance
- Scheduling horizon and early start/due date best practices
- UNIQUE customer use cases and stories, and more!
For Dispatch Console performance tips, check out "Dispatch Console Series (3/3): Territory Architecture & Performance" in our Dispatch Console series here: https://sfsofficehours.hubs.vidyard.com/watch/EzCEFvPvmBgCSMUEoqRMKC